The first day of the hospitality seminar has finally arrived. I left home at 7:30 in the morning, met with my interpreter Ren, and arrived in Chiang Rai, the northernmost tip of Thailand, around noon. I checked in at the hotel, bought sweets, and headed to the venue.
I would like to explain the venue of this year’s event again. This year’s event was attended by young people between the ages of 15 and 20 who are unable to receive compulsory education satisfactorily due to family reasons. are sharing There are various circumstances behind them, and some of them have serious problems with drugs in addition to family circumstances, so it goes without saying that they are not allowed to show up. cannot be
The mission of the first OM TENASHI™ Seminar is to help them prepare to enter society by expanding their possibilities as much as possible through a free hospitality seminar.
The seminar on the first day is from 18:30 to 20:00. There are 29 people, all of whom are women. Greetings today, what is hospitality? This is an explanation of what it means.
[First day curriculum]
■20170818 1830-2000 1h30
self-introduction
What is hospitality?
Why learn hospitality
Impact of Omotenashi on Society
The Wonders of Thailand’s Culture of Compassion
Omotenashi Pyramid Homework
I immediately gave them homework from the first day. There are five steps in the Omotenashi Pyramid, that is,
etiquette
manners
service
hospitality
Hospitality
He asked me to look up the meaning of these five, and to announce them by name tomorrow. By the way, will you do this sudden homework properly tomorrow? ?